Just like materials and money, organisations expect the utmost efficiency and effectiveness from its people resources. Apart from creating an enabling work environment & performance culture, the policies and systems should spur efficiency. This can be done through clear-cut job roles and responsibilities; structured objective setting; seeking of appropriate accountability; periodic structured reviews; transparent performance appraisal system; etc.., This needs to be complemented with adequate training inputs covering functional, managerial and the specific industry. Delegation is also an important tool which aids efficiency & effectiveness.
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